Cookie Policy

Cookies

Star Stable uses so-called cookies on the web site in order to provide the user access to certain functions, to obtain information regarding visits to the web site and to provide you with relevant information and advertising.


What are cookies?

A cookie is a small text file which is stored on the user's computer and which contains information. There are two types of cookies. One type of cookie is a ’permanent’ cookie which saves a file permanently on the user's computer until the file is removed. The other type of cookie is called a session cookie which disappears when the user closes his or her web browser.

When we use the term “cookies” in this policy, it covers also other similar technologies and tools that collect or store information in the web browser e.g. pixel tags, web beacons and similar storage techniques.

The information collected via cookies may be linked to personal information we have collected about you e.g. your IP address. For further information on how we protect your personal data and your rights, please read our Privacy Policy https://www.starstable.com/privacy


How do we use cookies?

We use cookies on the web site for the following purposes:

Provision of services and maintaining functionality

We use cookies that are necessary in order to provide our services and maintain the functionality of the web site e.g. to administer log-ins, to remember your user name and to protect data against authorised access.

Analytics

We use cookies to measure and analyse how our services are used. This means that we can use aggregated information for maintaining statistics regarding the use of the web site, to conduct surveys in order to improve the services, or to determine which parts of our services are most popular, so we can make the web site as user-friendly as possible.

Marketing and advertising

We use cookies to collect information on your use of the web site in order to provide tailored content and offerings on the web site. We also co-operate with business partners and allow them to use cookies on the web site for advertising purposes. This means that information collected by such third-party cookies may be used to serve advertisements that may be of interest to you on other web sites and help us measure their effectiveness.

To find out more detailed information about the cookies we use please see the cookies table below.


You will be asked to choose your cookie-settings on the web site. We will save your cookie-setting for a period of six months and we will thereafter ask you to refresh your cookie-settings.

You may also choose to block cookies in your web browser so that cookies automatically are refused or that you are informed when a web site requests to set a cookie on your computer. You may also delete any stored cookies in your web browser. However, if you choose to block all cookies the web site may not function properly. The method used to block or delete cookies will depend on which web browser you use. Consult the "Help" or corresponding menu in the web browser for instructions.

For more information on third-party cookies and how to reject such cookies, please see http://www.aboutads.info/choices or http://www.youronlinechoices.eu/


We use cookies based on your consent unless the cookies are necessary for the provision of our web site. You can update your preference or withdraw your consent with future effect at any time by clicking “cookie settings” on the web site.


Cookies used on the web site

Both first-party and third-party cookies are used on the web site.

A list of all cookies used on the web site is available below.


Strictly necessary cookies

Name of cookie: udata

A hash key of the session. This is for the server to reference details of the user in the session. Such as region, country, age, if the user is a minor, and date of birth.

Lifespan: 24 hours

Host: www.starstable.com


Name of cookie: X-Country

Used to determine users country and selecting the users region when registering.

Lifespan: Session

Host: www.starstable.com


Name of cookie: X-Language

Used to determine the initial language selection on the site based on the X-Country cookie.

Lifespan: Session

Host: www.starstable.com


Name of cookie: locale

Set by the website for the language setting.

Lifespan: Session

Host: www.starstable.com


Name of cookie: LoggedIn

Set to True if the user is logged into the site. Limits access to My account requests.

Lifespan: 2 hours

Host: www.starstable.com


Name of cookie: account

A hash key of the account id. This is used by my account to make requests for their account.

Lifespan: 2 hours

Host: Starstable.com


Name of cookie: OptanonConsent

Saves and indicates the consent status of a visitor. Saves a consent ID as a transaction number of a consent submission.

Lifespan: 1 year

Host: Starstable.com


Name of cookie: OptanonAlertBoxClosed

This cookie is used to determine whether a visitor should be shown the banner.

Lifespan: 1 year

Host: Starstable.com


Name of cookies: t3d, tADe, tADu, tAE, tC, tMQ, tnsApp, tPL, tPL, tTDu, tTE, tTf

This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, colour themes and other website settings.

Lifespan: Persistent in localStorage in the browser.

Host: www.starstable.com


Name of cookie: _cfruid

Supports Cloudflare Rate Limiting products. This cookie is required to manage incoming traffic and to have better visibility on the origin of a particular request.

Lifespan: Session

Host: www.starstable.com, Help.starstable.com, Shop.starstable.com


Name of cookie: wordpress_test_cookie

Tests whether the browser has cookies enabled or not.

Lifespan: Session

Host: Shop.starstable.com


Name of cookie: __cf_bm

This cookie helps manage incoming traffic that matches criteria associated with bots.

Lifespan: This cookie expires after 30 minutes of continuous inactivity by the end user.

Host: www.starstable.com, Starstable.com, Help.starstable.com, Shop.starstable.com


Name of cookie: __cfduid

Used by the content network, Cloud flare, to identify trusted web traffic.

Lifespan: 30 days

Host: www.starstable.com, Starstable.com, Help.starstable.com, Shop.starstable.com


Name of cookie: _GRECAPTCHA

Used by Google Recaptcha service at registration to provide spam protection.

Lifespan: 6 months

Host: www.recaptcha.net


Name of cookie: eupubconsent

This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.

Lifespan: 1 year

Host: Starstable.com


Name of cookies: cf_chl_2, cf_chl_prog, cf_chl_seq_xxxx, cf_chl_cc_xxxx

Used by Cloudflare for the execution of Javascript or Captcha challenges. These cookies are not used for tracking or beyond the scope of the challenge.

Lifespan: The storage duration is dependent on the End-User’s browser policy

Host: www.starstable.com, Starstable.com, Help.starstable.com, Shop.starstable.com


Name of cookie: CONSENT

Used by Youtube on embedded videos to detect if the visitor has accepted the marketing category of cookies.

Lifespan: 2 days

Host: Youtube-nocookie.com


Name of cookie: _zendesk_shared_session

This cookie is used to maintain a session for a user.

Lifespan: 8 Hours

Host: Help.starstable.com


Name of cookie: _help_center_session

The cookie is essential for authentication in the Help Center.

Lifespan: Session

Host: Help.starstable.com


Name of cookie: _zendesk_authenticated

This cookie determines whether a user has been authenticated or not.

Lifespan: Session

Host: Help.starstable.com


Name of cookie: _zendesk_session

This cookie holds session information for root access applications.

Lifespan: 8 Hours

Host: Help.starstable.com


Name of cookie OTVariant

This cookie is used to identify visitors and show the same variant of cookie banner during a test period. This cookie is only used in Australia and Canada.

Lifespan: 20 days

Host: Starstable.com

Analytics cookies

Name of cookie: _gaexp

Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

Lifespan: 93 days (Depends on the length of the experiment, but typically 90 days. Max 93 days.)

Host: starstable.com


Name of cookie: _gaexp_rc

This cookie is set by Google Analytics and is used to determine a user's inclusion in an experiment and the expiry of experiments that a user has been included in.

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_awcid

Used for campaigns mapped to Google Ads Customer IDs.

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_awmid

Used for campaigns mapped to Google Ads Campaign IDs.

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_awgid

Used for campaigns mapped to Google Ads Ad Group IDs

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_awkid

Used for campaigns mapped to Google Ads Criterion IDs

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_utmc

Stores the last utm_campaign query parameter.

Lifespan: 24 hours

Host: starstable.com


Name of cookie: _opt_expid

This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that's being redirected.

Lifespan: 10 seconds

Host: starstable.com


Name of cookie: gat

Google Analytics cookie used to limit the collection of data on high traffic sites.

Lifespan: 1 minute

Host: Starstable.com


Name of cookie: _gid

Google Analytics cookie that is used to distinguish users. It registers a unique ID to generate statistical data on how the visitor uses the website.

Lifespan: 24 hours

Host: Starstable.com


Name of cookie: _ga

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, website interaction and campaign data for the site's analytics reports.

Lifespan: 2 years

Host: Starstable.com


Name of cookie: _gat_UA-

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

Lifespan: 1minute

Host: Starstable.com


Name of cookie: _tt_session

Wordpress cookie. Collection of internal metrics for user activity, used to improve user experience.

Lifespan: 2 days

Host: Jobs.starstableentertainment.com


Name of cookie: ti

This cookie is used by Teamtailor to know which pages you are browsing, in order to understand how the Career Site is used to be able to improve it.

Lifespan: 30 min

Host: Jobs.starstableentertainment.com

Marketing cookies

Name of cookie: affiliate

Registers how the user has reached the website.

Lifespan: 7 days

Host: www.starstable.com


Name of cookie: ssosignup

Registers how the user has reached the website.

Lifespan: 30 days or deleted upon registration

Host: www.starstable.com


The cookies below are not used on the website in the US

Name of cookie: _gcl_au

Helps determine how many times users who click on ads end up taking a specific action on site, such as registering.

Lifespan: 90 days

Host: Starstable.com


Name of cookie: _gcl_aw

Helps determine how many times users who click on ads end up taking a specific action on site, such as registering. It saves the Google Click ID (gclid) value to determine from which ad a user came from.

Lifespan: 90 days

Host: Starstable.com


Name of cookie: _gac_UA-XXXXXX-X

Set by Google Analytics when user comes via a Google Ads ad and is used to measure user activity and the performance of Google Ads ad campaigns. Saves the Google Click ID (gclid) value to determine from which ad a user came from.

Lifespan: 90 days

Host: Starstable.com


Name of cookie: IDE

Set by Google in relation to Google Ads. Used by Google for advertising, including serving and rendering ads, personalizing ads (depending on user’s ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads user have chosen to stop seeing, and measuring the effectiveness of ads.

Lifespan: 13 months in the EEA, Switzerland, and the UK – 24 months everywhere else

Host: Doubleclick.net


Name of cookie: test_cookie

Set by Google in relation to Google Ads. Used by Google to check if a user’s browser supports cookies.

Lifespan: 15 minutes

Host: Doubleclick.net


Name of cookie: _uetsid

This cookie is a conversion tracking cookie used by Microsoft Bing Ads for measuring ads’ conversion rates and determining what ads should be shown that may be relevant to the end user perusing the site. It contains the session ID for a unique session on the site.

Lifespan: 1 day

Host: Starstable.com


Name of cookie: _uetvid

This cookie is a conversion tracking cookie used by Microsoft Bing Ads for measuring ads’ conversion rates. It also allows us to engage with a user that has previously visited our website. It contains a unique, anonymized visitor ID, representing a unique visitor.

Lifespan: 13 months

Host: Starstable.com


Name of cookie: MUID

This cookie is an advertising cookie by Microsoft and is set in relation to Bing Ads. It contains a GUID assigned to a user’s browser. It gets set when a user interacts with a Microsoft property, including a UET beacon call or a visit to a Microsoft property through the browser.

Lifespan: 13 months

Host: Bing.com


Please see the following pages for third parties’ privacy practices and use of data collected by cookies on the web site:

Google: https://policies.google.com/technologies/partner-sites